All customer case studies Prodrive customer story

How Prodrive selected a secure exchange partner through detailed evaluation.

Prodrive researched the market, tested the complete My MX Data platform for 30 days and selected a service that combined straightforward adoption, visible activity, responsive UK support and value aligned with its requirements.

Read the customer story
500+Staff across UK operationsA diversified motorsport and technology organisation based in Banbury and Milton Keynes.
100Potential MX usersThe selected plan provided access for up to 100 authorised users.
30Days of full-platform testingA detailed trial allowed Prodrive to assess the service before committing.
UKBased customer supportOnboarding questions were handled by a locally based support team.
Choosing a partner, not simply a transfer tool

Prodrive approached secure data exchange as a considered procurement decision, with clear expectations around continuity, usability, support and cost.

Best known for motorsport, Prodrive has diversified into a wider technology business serving multiple sectors. Its UK operations employ more than 500 people across Banbury and Milton Keynes.

The selection challenge Find a dependable replacement that users could adopt easily and the business could justify commercially.

The assessment needed to address concerns associated with the incumbent tool while demonstrating practical benefits for day-to-day secure exchanges.

01A technology business with demanding workflows

Prodrive is a world-leading motorsport and technology business. Motorsport remains central to its identity, but it forms one part of a wider organisation working across a range of sectors and technical disciplines.

That environment requires business information and project files to move between internal users, customers and partners through a process that people can understand and rely upon.

02Researching the market against strict requirements

Prodrive explored the market before selecting an MX 100 plan that could provide up to 100 users with the ability to send and receive an unlimited number of files through a controlled environment.

The team assessed potential providers against a strict set of requirements rather than making a decision on headline features alone. This created a structured benchmark for usability, service continuity, visibility and commercial fit.

03Testing the full service before committing

A 30-day trial gave Prodrive access to the complete platform and allowed prospective users to evaluate the experience directly. The test helped the team confirm that the service was easy to navigate and that the dashboard presented recent activity clearly.

For organisations running a similar evaluation, a hands-on My MX Data trial provides an opportunity to test controlled file exchange against real workflows before a wider rollout.

The system was extremely easy to use.
EG
Enrique GoddardSupport Specialist, Prodrive
What stood out during evaluation

A straightforward user experience supported by visible activity, responsive service and a defensible commercial case.

Prodrive's selection was shaped by the complete operating experience: how quickly people could become comfortable with the platform, how clearly activity could be reviewed and how effectively questions were handled.

Simple adoption

Users found the system easy to operate, reducing the friction commonly associated with introducing a new external file-exchange process.

Visible recent activity

The dashboard's presentation and activity view were well received, giving users a clearer picture of recent exchange events.

Value aligned with budget

Prodrive considered MX better aligned with its current budget than the competing options assessed during the market review.

From incumbent concerns to a confident choice

The trial turned a feature comparison into evidence that Prodrive's practical concerns could be addressed.

According to Majenta Solutions, Prodrive was considering a replacement because of downtime experienced during upgrades and uncertainty around the future of its existing tool.

The detailed benchmark allowed the teams to work through those concerns directly. It also demonstrated additional benefits including controlled exchange, automatic notifications and one-click reporting.

This is the distinction between a general file-sharing purchase and a more considered corporate file-exchange decision: the chosen process must remain usable while giving the organisation stronger oversight and evidence.

Evaluation routeEvidence-led selection
Define strict requirementsSet expectations for usability, continuity, reporting, support and commercial fit.
Run a full-platform trialAllow real users to test the dashboard, exchange workflow and onboarding experience.
Select with evidenceConfirm that the platform addresses operational concerns and fits the available budget.
A detailed trial gave Prodrive the opportunity to assess both the technology and the people supporting it before moving forward.
We are thrilled to have Prodrive on board, as we felt that they really share our passion and vision for MX. Prodrive were looking to replace their incumbent tool due to the down-time seen during upgrades, as well as concerns over the future of the tool.
WW
Wes WhitmoreTechnical Account Manager, Majenta Solutions
Feeling at home with MX

Responsive support and existing customer familiarity reduced the uncertainty around changing platforms.

During the trial, Prodrive reported that minor onboarding questions were resolved quickly and efficiently by the UK-based support team.

Confidence was also strengthened because two of Prodrive's customers already used MX as their trusted data exchange provider, while the business had prior experience of the platform through Aston Martin.

Support formed part of the evaluationThe team assessed how questions were handled, not only how the software behaved.
Familiarity reduced adoption riskExisting customer use provided additional reassurance around the exchange experience.
Reporting improved practical oversightAutomatic notifications and one-click reporting added value beyond basic file delivery.

Explore the wider My MX Data feature set, including the controls that support traceable business file exchanges.

Continue your research

Download the six-in-one automotive case study pack.

Short on time? Access a condensed package covering MX use cases and challenges solved across automotive manufacturing, including why surveyed users rated MX 9.5 out of 10.

Six customer examplesCondensed key pointsAutomotive workflows
Case study download MX automotive manufacturing pack

Complete the short form to access the document.

View in