Contact My MX Data

Speak to the right team, from the start.

Whether you are assessing My MX Data, need guidance for an existing account or have been asked to reconnect with an OEM, select the route that best matches your enquiry.

Email the team Call +44 (0) 2476 308 500
Contact options

Choose the most appropriate way to contact us.

Email the team with a detailed requirement, speak to us directly, or use live chat for a short question.

Email

Provide the context

Explain what needs to be exchanged, who needs access, and any security, governance or operational requirements. This helps us direct the enquiry appropriately.

hello@majentasolutions.com
Telephone

Discuss your requirement

Call when it would be easier to explain your workflow directly or when you need help identifying the appropriate route.

+44 (0) 2476 308 500
Live chat

Ask a short question

Use the pink chat widget at the bottom of the screen for a short question. Availability may vary, so email remains the more suitable route for detailed requirements.

Open the pink chat widget
Choose a route

Start with the route that matches your enquiry.

Different enquiries require different teams and support routes. Choosing the closest match helps your request reach the appropriate place.

I am assessing secure file exchangeExplore My MX Data through the 7-day free trial. I already use My MX DataSearch the Help Centre for platform guidance and common questions. An OEM or customer asked me to reconnectFollow the dedicated reconnection process. I have a general product questionReview frequently asked questions before contacting the team.
Start a conversation

Tell us what needs to be exchanged, who needs access and where greater control is required.

Providing this context helps the team understand your workflow and direct the enquiry to the appropriate person.

Email the team Call us

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Keep up with product updates, secure exchange guidance and customer stories.

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