Introduction

Welcome to the Majenta Solutions Ltd privacy notice.

Majenta Solutions Ltd respects your privacy and is committed to protecting your personal data. This privacy notice explains how we look after your personal data when you provide it to us, whether by visiting our website, registering to use our services, making an enquiry, or any other way in which you provide us with your personal data.

This privacy notice tells you about your privacy rights and how the law protects you.

Summary of Sections:
  • The Data We Collect About You
  • How Is Your Personal Data Collected
  • How We Use Your Personal Data
  • Disclosure of Your Personal Data
  • International Transfers
  • Data Security
  • Data Retention
  • Your Legal Rights

1. Important Information About Who We Are

Purpose of This Privacy Notice: This privacy notice aims to give you information on how Majenta Solutions Ltd collects and processes your personal data.

It is important that you read this notice, together with any other privacy notice or fair processing notice we may provide on specific occasions, so that you are fully aware of how and why we are using your data.

Controller: Majenta Solutions Limited (Company no: 03056978) is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy notice).

We have appointed Nicola Nixon as our Data Privacy Manager. If you have any questions about this privacy notice, including requests to exercise your rights, please contact:

  • Data Privacy Manager: Monty Meghjee
  • Email: gdpr@majentasolutions.com
  • Postal address: Majenta Solutions Ltd, 3 Argosy Court, Scimitar Way, Whitley Business Park, Coventry CV3 4GA
  • Telephone: [Insert Number]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) via www.ico.org.uk. We encourage you to contact us first so we can resolve any concerns.

2. The Data We Collect About You

Personal data means any information about an individual from which they can be identified. It does not include anonymous data.

  • Identity Data: first name, last name, username, marital status, title, date of birth, gender.
  • Contact Data: billing address, delivery address, email address, phone numbers.
  • Financial Data: bank account details, payment card details, transaction history.
  • Technical Data: IP address, login data, browser details, time zone, operating system.
  • Profile Data: username, password, purchase history, preferences, feedback.
  • Usage Data: website usage and interaction details.
  • Marketing Data: communication preferences.

We also collect Aggregated Data such as statistical or demographic data. This is not considered personal data in law unless it can be linked to you.

3. How Is Your Personal Data Collected?

  • Direct interactions: Filling forms, contacting us, meeting with us, registering online, subscribing to newsletters.
  • Automated technologies: Cookies, server logs, analytics tracking.
  • Third parties/public sources: Analytics providers, ad networks, search information providers.

4. How We Use Your Personal Data

We only use your personal data when the law allows. Common purposes include:

  • Fulfilling contracts.
  • Complying with legal obligations.
  • Pursuing legitimate interests without overriding your rights.
  • Processing with your consent.
Purpose/Activity Type of Data Lawful Basis
Register you as a new customer Identity, Contact Performance of contract
Process and deliver your order Identity, Contact, Financial, Marketing Contract performance, Legitimate interest (debt recovery)
Manage relationship with you Identity, Contact, Profile, Marketing Contract, Legal obligation, Legitimate interest
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